Support

Frequently Asked Questions

Everything you need to know before your first drop.
How do I use Vital Essence Hair Oil?

Part your hair and apply one drop of the product to every section of the scalp. Gently massage until fully absorbed. Use nightly, or 3–4 times a week for maintenance.

Is it safe for 4C hair, protective styles, and postpartum shedding?

Yes. The formula is lightweight and absorbs into the scalp, making it ideal for all textures, braids, wigs, and postpartum regrowth.

How long until I see results?

Most customers see visible improvements in scalp comfort and shine within 2–4 weeks. Fuller regrowth typically appears after 8–12 weeks of consistent use.

Where is Vital Essence made?
Every bottle is made in the USA with globally sourced botanical ingredients, ensuring premium quality and purity.
Are the ingredients natural?

Yes. The base is a blend of cold-pressed botanicals — jojoba, argan, castor, jasmine, rosemary and more — enhanced with vitamins A, C, E and niacinamide.

How long does one bottle last?

A 30 mL bottle typically lasts 4–6 weeks with nightly use. Bundle pricing is available for regular users.

What is your return policy?

We accept returns on unopened products within 30 days of delivery. See our full return policy for details.

Do you offer free shipping?

Yes — free standard USPS shipping on all U.S. orders over $50. Orders ship within 1–3 business days.

Do you charge sales tax?

Georgia sales tax is applied to orders shipped within Georgia in accordance with state law. Other jurisdictions are calculated at checkout as required.