Return Policy

We accept returns on unopened products within 30 days of your delivery date.

• The product must be completely unused, unaltered, and in its original, sealed packaging.

• Customers are responsible for the cost of return shipping.

• Once we receive and inspect the item, a refund will be issued to your original payment method.

If your product arrives damaged, leaking, or broken, we will fix it immediately.

• Please inspect your order upon arrival and contact us within 7 days of delivery.

• Email our support team with your order number and clear photos of the damage.

• We will send a replacement at no extra charge or issue a full refund.

If we accidentally shipped the wrong product, we apologize for the mistake and will correct it right away.

• Contact us within 7 days of delivery.

• Include your order number and a photo of the incorrect item you received.

• We will send the correct item immediately and provide a pre-paid shipping label so you can return the incorrect item to us.

Due to hygiene and safety reasons, all sales are final once the product packaging has been opened, unsealed, or used. We cannot accept returns or issue refunds for any opened hair oil.

Restocking Fee: A 15% restocking fee is applied to all returns, and returns that are late may be rejected or subject to additional fees.